Privacy Policy

Your privacy is critically important to us. At InstaVid360 we have a few fundamental principles:

Customer Care Solutions (Pty) Ltd. ("Customer Care Solutions") operates several websites and apps including this one. It is Customer Care Solutions' policy to respect your privacy regarding any information we may collect while operating our websites and mobile apps. Whilst the term website is used throughout, it applies equally to mobile apps as well.

Website Visitors

Like most website operators, Customer Care Solutions collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Customer Care Solutions' purpose in collecting non-personally identifying information is to better understand how Customer Care Solutions' visitors use its website. From time to time, Customer Care Solutions may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Customer Care Solutions also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Customer Care Solutions only discloses IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Customer Care Solutions' websites choose to interact with Customer Care Solutions in ways that require Customer Care Solutions to gather personally-identifying information. The amount and type of information that Customer Care Solutions gathers depends on the nature of the interaction. For example, when you make a vehicle enquiry we need to obtain your details in order for you to be contacted relating your enquiry. In each case, Customer Care Solutions collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Customer Care Solutions. Customer Care Solutions does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Customer Care Solutions may collect statistics about the behaviour of visitors to its websites. For instance, Customer Care Solutions may monitor the most popular vehicles. Customer Care Solutions may display this information publicly or provide it to others. However, Customer Care Solutions does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Customer Care Solutions discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Online 365's behalf or to provide services available at or through Customer Care Solutions' websites (e.g the dealer your vehicle enquiry is intended for), and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Customer Care Solutions' websites, you consent to the transfer of such information to them. Customer Care Solutions will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Customer Care Solutions discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Customer Care Solutions believes in good faith that disclosure is reasonably necessary to protect the property or rights of Customer Care Solutions, third parties or the public at large. If you have supplied your email address to Customer Care Solutions, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Customer Care Solutions and our products. Customer Care Solutions takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Customer Care Solutions uses cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Customer Care Solutions' websites, with the drawback that certain features of the websites may not function properly without the aid of cookies.

Business Transfers

If Customer Care Solutions, or substantially all of its assets, were acquired, or in the unlikely event that Customer Care Solutions goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Customer Care Solutions may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Customer Care Solutions and does not cover the use of cookies by any advertisers.

Third Party Analytics Tools and Social Widgets

Third party analytics tools (such as Google Analytics) or social media buttons for services like Facebook or Google +1 may use cookies for tracking and operational purposes. This Privacy Policy covers the use of cookies by Customer Care Solutions and does not cover the use of cookies by any third party.

Data processing

Your personal and other data may be held and processed in countries other than South Africa.

Privacy Policy Changes

Although most changes are likely to be minor, Customer Care Solutions may change its Privacy Policy from time to time, and in Customer Care Solutions' sole discretion. Customer Care Solutions encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.